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Knowledge Base

Find articles, guides, and resources to help you get the most out of our services.

The Typical Booking Journey, Simplified

In SmartButtons & Workflows • Published on August 24, 2025

A look at the standard booking workflow and how the right tools can simplify and streamline every step of the process.

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Best Practices for GDS Queue Management

In SmartButtons & Workflows • Published on August 24, 2025

Learn how a redesigned queue structure can help you manage hundreds of users from a single PCC, freeing up time to grow your business.

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10 Essential SmartButtons That Can Revolutionize Your Workflow

In SmartButtons & Workflows • Published on August 24, 2025

A list of powerful, custom SmartButtons that can enhance your agency's efficiency by automating common tasks.

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A Deep Dive into ATPCO Fare Rules: Understanding Category 5

In GDS & Fare Rules • Published on August 24, 2025

A look at Category 5 (Advance Reservations & Ticketing) and how misfiling can lead to unintended pricing outcomes.

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Understanding Travelport's Profile Hierarchy: MAR, BAR, & PAR Explained

In GDS & Fare Rules • Published on August 24, 2025

A complete guide to the Agency (MAR), Business (BAR), and Personal (PAR) profiles within Travelport and how they work together.

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