MAR / BAR / PAR Profile Design
Profile structures designed for practical daily use across agency, business and traveller levels.
- Agency profile review
- Business profile structure
- PAR data layout and optimisation
- Process-aligned profile standards
Services
Practical Travelport workflow services for agencies and TMCs.
MarsBarsPars helps travel businesses improve the operational layer around profiles, queues, booking files, ticketing, scripts, SmartButtons, Custom Check rules and advisor workflow consistency.
Traveller Profile Optimisation
Structured traveller data that supports cleaner, faster and more accurate PNR creation.
- Traveller preference structure
- Frequent flyer and loyalty handling
- Meal, seat and service preferences
- Reduced advisor rekeying
Queue Management Design
Queue structures that help agencies control workload, follow-up, missed actions and operational noise.
- Queue structure review
- Workflow routing design
- Follow-up and exception handling
- Advisor usage documentation
SmartButtons
Advisor shortcuts and repeatable workflow actions built around practical use cases.
- SmartButton design
- Data capture workflows
- GDS-to-tool handoffs
- Advisor productivity improvements
Scriptwriter Plus
Scripts designed around real advisor behaviour and operational requirements.
- Script specification
- Routine design
- Workflow prompts
- Testing and documentation
Custom Check Rules
Operational controls to help reduce avoidable booking and workflow errors.
- Rule review
- Exception prompts
- Booking quality controls
- Process consistency checks
Booking File Finishing & Quality Control
Standardised finishing workflows that help ensure booking files are complete, documented and ready for ticketing, handoff or quality control.
- Mandatory booking data checks
- DOCS, contact and documentation validation
- Service fee and transaction handling
- Quality-control and queue routing
Ticketing & Exchange Automation
Structured ticketing and exchange workflows designed to reduce manual steps while maintaining the controls required before issue or reissue.
- Ticketing workflow automation
- Fare and selling-value validation
- Exchange and reissue processes
- Central ticketing queue workflows
Advisor Tools & Data Capture
Practical tools that help advisors capture information once, validate it and turn it into usable workflow output.
- Data capture forms
- Calculators and validators
- Advisor workflow utilities
- Structured GDS-ready output
PCC & Workflow Health Check
For agencies that know something is inefficient, inconsistent or creating avoidable work, we review the current PCC setup, profiles, queues and advisor workflow to identify practical improvements worth prioritising.
Implementation Support
We can support the move from process design into practical usage through documentation, testing, handover notes and advisor-facing workflow guidance.